Refund and Cancellation Policy

Last updated 23 October 2026

RecruitOwl is a monthly or yearly subscription for recruiters. This page explains how trials, cancelling and refunds work. It applies to every paid plan.

1. Free trial

New accounts get a 7-day free trial. No payment is taken during the trial. If you do not subscribe, your account moves to the Free plan and your data stays.

2. Cancelling

• You can cancel any time from Settings, or by emailing hello@recruitowl.in. No questions asked.
• After you cancel, you keep your paid plan until the end of the period you already paid for. You are not charged again.
• When the period ends, your account moves to the Free plan. Your roles, candidates and history stay.
• If you pay by UPI Autopay or card mandate, cancelling also stops the mandate. You can also revoke it in your UPI app.

3. Refunds

• Charged by mistake: if you were charged twice, charged after cancelling, or charged for a plan you did not choose, write to us within 30 days and we refund the full amount.
• Service problems: if RecruitOwl was unavailable for a long period and you could not use it, write to us and we refund a fair share of that period.
• Partial periods: we do not refund the unused part of a month or year after you cancel, because you keep access until the period ends.
• Approved refunds go back to the original payment method within 5 to 7 working days.

4. Failed payments

If a renewal payment fails, we retry for a few days and email you. If it still fails, your account moves to the Free plan until you pay. Nothing is deleted.

5. Contact

Questions about billing or a refund: hello@recruitowl.in. See also our Terms of Service.